PHMAPALAD Self Exclusion Form: Periods, Papers and Help Lines

The self exclusion form is how you, or a family member, put a time-limited ban on casino play across the sites PAGCOR licenses and operates. This page walks you through both versions of the form, the papers each one needs, where to send them and which people pick up the phone when you call. Everything here comes from PAGCOR’s own Responsible Gaming exclusion page, and the steps work for anyone aged 21 or older who wants a firmer line than willpower alone.

The two programmes behind the self exclusion form

PAGCOR runs two exclusion or banning programmes. One is for the player who feels a problem is developing, and the other is for a spouse, child or parent who needs help on behalf of someone they love.

The “irrevocable” line matters. Once an order for yourself starts, nobody can cancel the first 6 months, including you, so the choice is a decision for the version of you who has a bad evening.

What goes with the form: requirements

The requirements are short, and you can gather every item in one afternoon. Here is the full list for your own application, in the order PAGCOR prints it.

1. The accomplished Self Exclusion application form, which PAGCOR links from its exclusion page.
2. A photocopy of a government-issued photo ID.
3. Two 2x2 colored photos, taken within the last 6 months, full-face and facing the camera, with no hat, glasses, facemask or other facial accessory.
4. A selfie or video call for confirmation, only when someone else submits the application for you.

A family application asks for more because the person excluded is not the one filing. The numbered list below is PAGCOR’s requirement list for a Family Exclusion.

1. The accomplished Family Exclusion application form.
2. A photocopy of the respondent’s government-issued photo ID, meaning the person being excluded.
3. A photocopy of the applicant’s government-issued photo ID or school ID.
4. Two 2x2 colored photos of the respondent, with the same rules as above.
5. A selfie or video call for confirmation if the application is not submitted in person.
6. The respondent’s birth certificate when the applicant is the parent or child, or the marriage contract or certificate when the applicant is the spouse.

Choose a self exclusion period

Your own order can run 6 months, 1 year or 5 years, and a family order 6 months, 1 year or 3 years. Pick the longer period if you are unsure: a 6-month order lifts by itself after 6 months and you can apply again, while a 5-year order gives the habit time to fade.

How to send your self exclusion form

You can finish the application in four moves. Take them in this order and you will not send a half-empty envelope.

1. Choose your period from the section above.
2. Print and fill in the right form, then attach the ID copy and the two photos.
3. Send everything by e-mail to [email protected], or put it in the drop box at MET Live Building, Central Business Park 1-A, Macapagal Blvd cor. EDSA Extension, Pasay City.
4. Call (02) 8248-9568 with any question about the papers.

Keep the e-mail or drop-box receipt until PAGCOR replies.

What a PAGCOR order covers, and PHMAPALAD

The order is implemented across all sites licensed and operated by PAGCOR. PHMAPALAD is not on PAGCOR’s two lists of 8 October 2026, so a PAGCOR order is not the control for this lobby, and you build your own controls around it.

Here is how the same person might layer protection. The names are an example, not a real case.

Ask the lobby’s LiveChat exactly what account limits it offers and write the answer down. Read the full picture of who stands behind the lobby on the page that asks whether PHMAPALAD is safe before you decide where your money goes.

Help centres and phone numbers

PAGCOR’s page lists accredited help centres where a counsellor can take your call, plus two peer groups. Every number below is as PAGCOR prints it.

If you feel like life is not worth living, the NCMH Crisis Hotline answers on 09178998726, 09663514518 and 09086392672. You are not alone, and calling is the strong move.

Build a stop plan around your application

An exclusion order is the biggest lever you have, and three smaller habits make it work. Each of them has its own page on this site.

1. Set a clock before you start. The page on time played tools shows the phone timers and the hard stop time.
2. Cut the borrowing. A short loan turns a loss into a bill, and the payday loan debt page lists what to do instead.
3. Prepare for the day it comes back. The relapse plan page covers warning signs and the first hour.
4. Read the habits written on the site’s responsible play habits page.

Count your play in bet units and turnover

Numbers make a session easier to stop. A bet unit is the flat amount you stake per round, and the bet unit meaning page defines it. Turnover is the total you have staked, and the turnover meaning page explains why it grows far faster than your balance moves.

Take an example. At PHP 20 a spin, 100 spins is PHP 2,000 of turnover, even if your balance barely moved. If your plan caps the day at PHP 500, that is 25 spins, and the 26th spin is your cue to close the tab.

Questions to ask before you send the form

Run through this short list the night before you post the application.

1. Which period can I keep? Choose the one you would still choose on your worst day.
2. Who knows? Tell one person so someone can check you are okay in the first month.
3. Which other lobbies do I use? Write them down, because a PAGCOR order does not follow you to a lobby that is outside its lists.
4. What do I do on day 3? Plan the evening that used to be your session.